Caique Kennedy B.
Application Support Engineer SaaS B2B
Argenteuil (95) 100 €/jour Expérience : 4-6 ans
Administrateur système Administrador de Sistema ASP Integração Web Linux MySQL SQL XML json
En quelques mots
Customer Success and Application Support professional with experience in SaaS B2B environments, supporting enterprise clients in post-sales and technical operations.
Background in technical support, incident management, and troubleshooting, working as a bridge between IT teams and business stakeholders to ensure efficient issue resolution and service continuity.
Experience in customer onboarding, platform adoption, account health monitoring, and churn prevention, with a focus on aligning technology solutions with business needs.
Used to working in international environments, collaborating with cross-functional and global teams.
